Politique de remboursement

Last updated: September 11, 2026

We want you to be fully satisfied with your ThermoBoots purchase.

Return Window
You may request a return within 30 days of receiving your order, provided the product is unused, in its original packaging, and in resalable condition.

How to Request a Return
Email us at contact.processly@gmail.com with your order number and reason for return.

Refunds
Once we receive and inspect the returned item, approved refunds are issued to your original payment method within 5-7 business days.

Damaged or Defective Items
If your product arrives damaged, contact us at contact.processly@gmail.com within 7 days of delivery. All products include a 2-year warranty against manufacturing defects.

Contact
Questions about a return? Email contact.processly@gmail.com.